Rules

CHRISTMAS SET RULES

- Christmas sets don’t move — $50. Only the seats move: chairs, sofas, benches and stools. Move them wherever you like, then put them back where you found them. Trees, garland, rugs, props and décor stay exactly where they are. You’ll see the signs in the room.

- Stay in your studio — $50. You, your photographer and your clients use your booked studio only. Please don’t walk into, peek into, or shoot in any other studio, even if it looks empty. Someone else has booked it. Keep your belongings in your studio, too. Bags, coats, gear, outfit changes and props stay in your studio with you, never in another studio.

- Your time is exact. Coming in early or leaving late will result in an additional $40 charge per half hour. Come in no earlier than your start time and be out the door by your end time. Setup and cleanup happen inside your booking, because there’s usually someone right behind you. Our entrance cameras log arrivals and departures. Need longer? Text us before your time is up and, if the room is free, we’ll add the half hour.

Brightwood is a busy place, and the studios are very close together. Using them requires the same courtesy and respect you would bring to any public space. By working here, you are agreeing to bring your best professionalism and be mindful of other creatives who may be using the other spaces and resources.

*If any of these rules/policies are broken, you will be charged the associated fee.*

- This rental is a photography and content creation rental. Brightwood does not provide photographers, filmmakers or any staff; if you are renting to have your pictures or video taken, you must contract with an image producer yourself.

- We are not liable for any personal injuries or illnesses during your time at the Studio and recommend you carry business liability insurance to protect yourself and your clients.

- The exterior doors MUST be locked at all times. This is super important for everyone’s safety. Do not give your clients or anyone else the code. Please meet each client at the the building entrance door to let them in to ensure the door is being locked properly each time.

- Do not allow your clients to hang out in any areas that you did not rent. If you are hosting minis, clients must wait for you outside until it is their turn. You are welcome to use the small lobby on the north side, but please be mindful of anyone using the salon station and do not disturb them.

- Do not enter your rental early. Your time slot includes your setup and clean up. We have cameras at all entrances and will charge $40 per half hour for entering your studio early or going over on your time. You may text us and ask if you can extend at $40/ half hour. This is subject to studio availability!

- Clean up after yourself and your clients before you leave. Put everything back how you found it, and make sure all pillows and blankets are straightened. Take all trash with you. There are cleaning supplies in the kitchen you are welcome to use. If you walk in and find things out of place, damaged, dirty, etc. please notify us ASAP so we can charge the renter ahead of you.

- Studio spaces left in disarray, dirty, or not reset to the best of your ability will result in a $50 cleaning and resetting fee.

- Please keep noise levels down and be respectful of the other studios. Do not allow your clients to run, yell, scream, etc. No Jumping off the beds, couches or benches. Do not drag furniture across the floors. Keep music volumes down. If you disturb other guests and we receive complaints, you will be charged a $100 fee.

- You are responsible for you and your clients safety during your stay. Always keep the doors locked and be aware of your surroundings. The windows are not tinted, so be aware of how your clients may present themselves from outside for boudoir or nude sessions.

- Do not damage the walls. Do not hang anything on the walls without prior approval. Any wall damage will result in a $150 minimum fee.

- No food or drink allowed (besides water) without prior approval

-Pets are subject to a $50 fee per pet, which needs to be arranged prior to gaining access to the booking. If an unapproved animal is brought into the studio you will be charged a $100 pet fee! Service animals are free but must be approved prior.

- No open flames, candles, body oil, confetti, glitter, smoke bombs, or any other outside prop that may leave a mess or cause damage to the studio. If you aren’t sure, please ask us ahead of time.

- There are two bathrooms, one through the Solarium or Nook, as well as one in the Gable upstairs. Please knock and request from any renters if you may step through to use them. Do not let your clients walk through them unless they are fully dressed. If changing into lingerie, have your clients change inside the rental room. Do not leave any clothing or personal items in the bathrooms! We are not liable for theft, loss, or damage of you or your clients property.

- Let us know if there are any repairs to be made or maintenance to be done. You are responsible for any damage occurring to the studio during your time slot and may be subject to a minimum repair fee of $150. The decor and furniture are not cheap, we work hard to provide high quality designs for you. Please treat our studio with care and ensure your clients are respectful as well.

- Up to two photographers permitted. Workshops or large styled events must be approved. Please email us with the details before booking. We allow up to two photographers permitted at the studio during a time slot unless special permission was given beforehand, or you will be charged an additional hourly fee.

- For Christmas sets, no adjustments are permitted.

CANCELLATION POLICY

- All bookings are non-refundable and non-transferable. No exceptions. If you cancel your appointment more than 24 hours in advance, a studio credit may be issued. If you have an emergency, please contact us. Please double check your date, time, and chosen rental are all correct before submitting. Brightwood is not responsible for your clients’ cancellations, no-shows, or other conditions that prevent you from using your booked hour.

- No refunds on unused time.

- Reschedules must be made more than 24 hours before your booking time. Within 24 hours of your booking, it can no longer be rescheduled.

- Brightwood House reserves the right to cancel any bookings at their discretion. In the rare case that this happens, a full refund will be given.